Before making costly (and potentially damaging) process changes, you can avoid unnecessary risk by simulating what the impact might be on your new “target state” process with the powerful, easy to use Simulator engine in Casewise Modeler. Using Simulator by Casewise, you can now answer questions such as:

• If we provide the Internet customer support team access to the Marketing database and train them to cross- sell, how much additional profit can we expect?
• What happens to our Customer Satisfaction ratings if we reduce Customer Service headcount?
• If we roll-out an ERP implementation, which scenario provides the lowest cost?  
  Most feasible? Quickest to implement?
• Can we increase output by changing aspects of our production line?

The solution can be used to measure the throughput of customer waiting times, help reduce cycle times, and improve labor and resource utilization. In addition, the solution can be used to help analyze supply chains, resourcing, warehousing, materials handling, distribution and logistics. To date, the Casewise Simualtion engine has enabled organizations from a variety of industry sectors to: 

• Reduce time and cost and eliminate waste by simulating proposed changes before implementation
• Test the ideas for change to reveal bottlenecks and find ways to permanently remove them.
• Enable an agile approach to your BPM projects to form and sustain a continuously improving business environment
• Test ideas for change before implementation and know in advance how they will perform in accordance to SLA’s
• Capture and communicate business processes enabling buy-in on the decisions for change.

The simulation engine enables users to quantify the benefit of alternative process designs and arrive at the ultimate improvement solution. As a result, users can find a blueprint for change that delivers maximum ROI to the organization.